Terms and Conditions (AGB)
1. Scope
1.1 These General Terms and Conditions (GTC) apply to all business relationships between Wohnungsbot NET, owner Jasper Boeller, Witts Allee 1a, 22587 Hamburg, Germany (hereinafter referred to as the „Provider") and the users of the Provider's services (hereinafter referred to as the „Customer") that are used via the websites wohnungsbot.net, wohnungsbot-hamburg.de, wohnungsbot-berlin.de, wohnungsbot-koeln.de and wohnungsbot-muenchen.de as well as via our mobile apps „Wohnungsbot Hamburg", „Wohnungsbot Berlin", „Wohnungsbot Köln", „Wohnungsbot München", available for download in the Apple App Store and Google Play Store.
1.2 Deviating or additional terms of the Customer only become part of the contract if the Provider expressly agrees to their validity.
2. Subject of the contract
2.1 The Provider makes available a paid service („Wohnungsbot") that continuously searches the websites of real-estate portals for new apartment offers and sends the Customer corresponding notifications about new listings via Telegram or app.
2.2 The Customer has the option, if available at the time of accessing the website or the mobile app, to use a time-limited trial phase.
2.3 The Provider assumes no warranty for the completeness or reliability of the transmitted notifications. It cannot be guaranteed that the Customer will receive every apartment listing or that every offer is captured.
3. Conclusion of contract
3.1 The contract for the use of the service becomes effective through the Customer's registration and the subsequent confirmation of payment and acquisition of a permanent user license by the Provider.
3.2 Registration takes place via the website, the app and subsequently, if desired, via the Telegram bot, while payment is processed via the payment portal Stripe (stripe.com), PayPal (paypal.com), Apple In-App Purchase or Google In-App Purchase.
4. Payment terms and prices
4.1 The prices displayed at the time of ordering on the website or the mobile app are decisive.
4.2 The Customer receives access to the service immediately after payment.
4.3 The Provider reserves the right to adjust the price of the Wohnungsbot after prior notice.
5. Use and availability of the Wohnungsbot
5.1 The Customer has the option to inquire about the status of their user license via their account or by contacting support.
5.2 The Provider strives to provide the service continuously but cannot guarantee 100% availability. There is no right to compensation for times during which the Wohnungsbot is unavailable.
6. Disclaimer of liability
6.1 The Provider assumes no liability for the accuracy, completeness and timeliness of the information transmitted by the Wohnungsbot.
6.2 The Wohnungsbot as well as the websites and mobile apps contain links to external third-party websites over whose content the Provider has no influence. Therefore, the Provider cannot assume any warranty for this external content. The respective provider or operator is always responsible for the content of the linked pages.
6.3 Should the Customer find misleading/false information on the website or the mobile app, they can contact the Provider. The Provider will review the manual removal or adjustment of the information.
7. Guarantee & warranty
7.1 The Provider gives no warranty or guarantee for the availability and functionality of the service. There is expressly no right to compensation for the period of limited functionality of the Wohnungsbot, the websites or the mobile apps.
7.2 The Provider reserves the right to change, expand or completely discontinue the service at any time.
7.3 Should the Provider discontinue the operation of a Wohnungsbot, the Customer is not entitled to a refund of the acquired user license, unless the user license was acquired within 30 days before the discontinuation of the Wohnungsbot.
8. Right of withdrawal
8.1 Consumers have the right to withdraw from this contract within fourteen days without giving any reason. As, pursuant to § 356 (5) BGB (German Civil Code), the Wohnungsbot is a digital good, the price of the user license is not refunded.
8.2 The withdrawal period is fourteen days from the day on which the Customer took possession of the goods. To exercise the right of withdrawal, the Customer must inform Wohnungsbot NET, attn. Jasper Boeller, Witts Allee 1a, 22587 Hamburg, Germany, info@wohnungsbot.net) by means of a clear declaration (e.g. a letter sent by post, a fax or an email) of their decision to withdraw from the contract. It is sufficient for the Customer to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
8.3 The right of withdrawal is excluded for commercial customers.
9. Customer support
9.1 The Provider offers support via email. However, 100% availability of support and a timely response are not guaranteed.
10. Data protection
10.1 The Provider collects, processes and uses the Customer's personal data exclusively in accordance with the statutory provisions.
10.2 Detailed information on data processing can be found in the Privacy Policy, which is available on the Provider's website.
11. Copyright & rights of use
11.1 The Customer receives a simple, non-transferable right to use the information provided by the Wohnungsbot.
11.2 The information may only be used for the Customer's personal needs and may not be passed on to third parties.
12. Amendments to the GTC
12.1 The Provider reserves the right to modify these GTC at any time. The Provider will notify the Customer of the changes in writing in good time.
12.2 The changes are deemed accepted unless the Customer objects within 14 days of receiving the notice of change.
13. Customer's obligations
13.1 The Customer is obliged to provide truthful information upon registration and to use the service exclusively within the framework of the statutory provisions and these GTC.
14. Contract language
14.1 The contract language is German.
15. Place of jurisdiction & applicable law
15.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
15.2 The place of jurisdiction for all disputes arising from this contract is the Provider's registered office, Hamburg.
This is a translation for convenience. In the event of any discrepancy, the German version prevails.